E Z Movers is a NIGHTMARE

My move with EzMovers from Minnesota to Denver was a complete nightmare. I could have sued for thousands, but I was so so busy as a single career professional closing my recruiting firm in Minneapolis, took a full time job in Colorado and run a national running club outside of my full time job. So I went easy on EzMovers and only put in a claim for cleaning of my white carpet the movers completely destroyed in my house I own in Minnesota that I moved out of. EzMovers agreed to pay for the carpet clean. And the claim was only for around $200. I have yet to see the check that I continuously email about. (I moved in January). And since my place hasn't been able to rent because of the carpet, since the professional carpet cleaner wasn't able to get the damage out of the carpet that EzMover movers did to the carpet, I now had to replace the entire carpet, that is being done this week, because the house hasn't rented because every showing the potential renters say something about the carpet (that Ezmovers movers destroyed). I have items missing, they damaged some of my furniture, destroyed my carpets, quoted me HALF of what they "really" charged me (and they told me AFTER they had everything almost in the truck), they threw their soft drink bottles and cups and food wrappers on my white carpet at my Minnesota house like it was a dumpsite and left them there, moved my expensive things around like it was junk, ohhh my god I had steam coming out of my ears, .. and they forgot my grill and the items on my patio that I told them about, which by the way are still there in Minnesota. This was the worst moving experience I had in my life, and the company can't even pay a $200 check they officially agreed to pay? On top of that, the movers told me they hardly ever do packing for the customer, which they clearly weren't trained for. I paid extra for packing service, and their idea of packing was taking a drawer, turning it upside down and dumping it into a box. EzMovers is a NIGHTMARE.

Avoid them like the plague!

Here are the facts: (1) The movers were extremely sloppy. After they left, I counted about 20 problems (ranging from a chipped coffee table and 3 chipped armchair legs to a torn piece of furniture tied together with moving tape - so I wouldn't notice). (2) When I pointed out a few problems that I did notice, the foreman told me that I shouldn't worry. The company will take the damaged furniture and fix it. This was just a lie. I can tell you what happened in my case: I filled out an insurance claim on the E-Z movers web page and I sent various emails with pictures of the damaged furniture. Then a few days later I received a letter by mail with the settlement figure: $36! (keep in mind that my furniture was over $15,000 new). This is a total joke! (3) The Customer Service is another joke. I called them for 3 days in a row, left messages, all to no avail. In the end, all they did was to send me to the Claims department. They couldn't care least about the customer. (4) The initial estimate ($425) had nothing to do with the final amount ($1075). Bottom line: If you've got any brains at all, do yourself a favor and find another moving company.

Look elsewhere

The movers arrived early and I got excited, that was short lived. It took 3 guys (one guy was gone most of the time) 2 hours to load up my place. I had everything ready to go except for wrapping of couches and TV's. I was told when I ordered their services that as long as I provided the materials I would only be charged a labor charge to wrap the TV. When the movers arrived he wanted to charge me for everything that needed to be wrapped, this was not part of the quote given to me when I reserved their services. There was much more that was wrong, cell phone calls to girlfriends, missing mover ect..ect.. however I just wanted to post something so that the next person can go somewhere else.